Privacy Policy

Privacy Policy

Effective Date: February 9, 2026

Your privacy is important to us. It is Toledo Spirits Company’s (“Toledo Spirits,” “we,” “us,” or “our”) policy to respect your privacy regarding any information we may collect from you across our website, toledospirits.com, our physical locations, email communications, events, marketing programs, and other sites, platforms, or services we own or operate.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

1. Information We Collect

We collect information only when it is reasonably necessary to provide services, experiences, or communications you request. This may include:

a. Website and Digital Interactions

• Name, email address, phone number, or mailing address submitted through forms

• Event registrations, ticket purchases, or class signups

• Purchase information related to merchandise or experiences

• IP address, browser type, pages visited, and general analytics data

b. Email Communications

• Email addresses collected for newsletters, event announcements, promotions, or updates

• Engagement data such as opens and clicks to help improve communication relevance

c. SMS Marketing and Advertising

• Mobile phone number and opt-in confirmation details

• Message delivery and interaction data

• Customer support messages related to SMS communications

Participation in SMS programs requires explicit opt-in consent and is governed by our SMS Terms.

d. In-Person and Event Interactions

• Information provided when attending events, tastings, classes, or promotions

• Limited preference data to improve hospitality experiences

We do not intentionally collect sensitive personal information, and we do not knowingly collect information from anyone under the age of 21.

2. How We Collect Information

We collect information by fair and lawful means, with your knowledge and consent, including:

• Website forms and checkout flows

• Event registration platforms

• Email and SMS opt-ins

• In-person interactions where information is voluntarily provided

We clearly communicate why information is collected and how it will be used at the point of collection.

3. How We Use Information

We use collected information to:

• Provide requested services, products, or experiences

• Communicate about events, releases, promotions, and updates

• Operate and improve our website, programs, and hospitality offerings

• Manage reservations, ticketing, and customer support

• Conduct analytics to understand engagement and improve relevance

• Maintain compliance with legal and regulatory obligations

We do not use your information in ways that are incompatible with the purpose for which it was collected.

4. SMS and Email Marketing

If you opt in to email or SMS marketing:

• Messages may include promotions, event announcements, or operational updates

• Message frequency varies

• You may unsubscribe from emails using the link provided in each message

• You may opt out of SMS at any time by replying STOP

Consent to receive marketing messages is not a condition of purchase.

5. Information Sharing

We do not sell or rent your personal information.

We may share information with:

• Trusted service providers who assist with website hosting, email delivery, SMS messaging, analytics, payment processing, or event management

• Legal or regulatory authorities when required by law

All service providers are expected to handle information in a manner consistent with this Privacy Policy.

6. Data Retention and Security

We retain personal information only for as long as necessary to:

• Fulfill the purpose for which it was collected

• Maintain operational, financial, or legal records

We protect stored information using commercially acceptable safeguards designed to prevent loss, theft, unauthorized access, disclosure, copying, or modification. While no system is completely secure, we take reasonable steps to protect your data.

7. External Links

Our website may link to external sites that are not operated by Toledo Spirits. We have no control over the content or practices of these third-party sites and cannot accept responsibility or liability for their privacy policies or practices.

8. Your Choices and Rights

You are free to:

• Decline providing personal information, understanding this may limit our ability to provide certain services

• Opt out of email or SMS communications at any time

• Request access to, correction of, or deletion of your personal information, subject to legal and operational requirements

To exercise these rights, contact us using the information below.

9. Acceptance of This Policy

Your continued use of our website, services, events, or communications will be regarded as acceptance of our practices around privacy and personal information as described in this policy.

10. Contact Us

If you have any questions about how we handle user data or personal information, please contact us:

Toledo Spirits Company
1301 North Summit Street
Toledo, OH 43604